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Service Coordinator

Location: USK, GWENT Salary: 18000.00 - 20000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 7 months ago Reference: 3253369
Our client are seeking a Service Coordinator to join their busy office team in Usk. You will be dealing with the scheduling of work to include urgent repairs as well and quarterly service's for medical equipment. The client base will be NHS and Private hospitals and due to the nature of the equipment, the ability to effectively plan as well as prioritise is essential. 

You will be an excellent communicator and relationship builder as well as being organised and able to pick up new systems. 

Previous experience of working within a service coordination or maintenance scheduling role is preferable. 

Hours of work
Monday to Friday 9am - 5.30pm

• Managing the service schedule to ensure all machines have the required 3 month and 6month service booked
• Scheduling work for 16 field based service engineers
• Planning/coordinating urgent repairs upon notification from the client
• Being the point of contact for customers regarding their work requirements
• Working closely with the parts departments to ensure stock is available to enable the work to go ahead
• Ordering stationery/engineers parts
• Weekly planning/progress meetings with the Management Team
• Carrying out general administration as required
• Supporting other team members in their duties as and when needed

Previous scheduling experience
Experience of dealing with clients in a customer focused environment
Strong organisation and prioritisation skills
Systems savvy, particularly excel 
Team player
Own transport due to office location

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